Last Updated: October 17, 2025
Our commitment
At Chartographers, we respect your privacy. This policy outlines how we handle information when you visit our website, regardless of where you’re located.
Information we collect
When you use our contact form, we collect only the information you voluntarily provide (such as your name, email address, and message content) to respond to your inquiry.
We may also collect basic analytics data through standard web technologies (such as cookies) to understand how visitors use our site, including pages visited, time spent on the site, and general geographic location.
How we use your information
- Contact inquiries: To respond to your questions, feedback, or project requests
- Website improvement: To analyze site traffic and improve user experience
- Communication: To send follow-up information related to your inquiry (only if you contact us first)
Legal basis for processing (GDPR)
For visitors from the European Union, we process your personal data based on:
- Consent: When you voluntarily submit information through our contact form
- Legitimate interests: To analyze website usage and improve our services
What we don’t do
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We do not collect unnecessary personal data. We do not track you across other websites.
Data retention
We retain contact form submissions only as long as necessary to respond to your inquiry and for our legitimate business records. Analytics data is retained according to our analytics provider’s retention policies.
Third-party services
Our website may use third-party services (such as analytics tools or form providers) that have their own privacy policies. These services may transfer data internationally. We encourage you to review their policies as well.
International data transfers
If you’re located outside the United States, please be aware that information we collect may be transferred to and processed in the United States. By using our website, you consent to such transfers.
Your rights
General Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data (“right to be forgotten”)
- Objection: Object to our processing of your personal data
- Data portability: Request transfer of your data to another service (EU visitors)
- Withdraw consent: Withdraw consent at any time where we rely on consent
To exercise these rights, contact us here.
For EU visitors: If you’re unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
California privacy rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You have the right to request disclosure of:
- Categories of personal information we’ve collected about you
- Categories of sources from which we collected personal information
- Our business or commercial purpose for collecting personal information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information we’ve collected about you
Right to Delete: You have the right to request deletion of personal information we’ve collected from you, subject to certain exceptions.
Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
Right to Opt-Out: You have the right to opt-out of the “sale” or “sharing” of your personal information. We do not sell or share your personal information.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information. We do not collect or use sensitive personal information beyond what is necessary to provide our services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Authorized Agents: California residents may designate an authorized agent to make requests on their behalf. We may require verification of the agent’s authority.
Verification Process: To protect your privacy, we will verify your identity before fulfilling requests. We may ask for information such as your email address or other details to match against our records.
Response Timing: We aim to respond to verified requests within 45 days. If we need more time, we will notify you of the extension and the reason.
Personal Information We Collect (California-specific disclosure):
- Identifiers (name, email address)
- Internet or network activity (browsing behavior, pages visited)
- Geolocation data (general location)
Categories of Third Parties: We may share information with service providers (such as analytics platforms and hosting services) who assist us in operating our website.
Do Not Sell My Personal Information: We do not sell personal information and have not sold personal information in the preceding 12 months.
To exercise your California privacy rights, contact us here.
Cookies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Children’s privacy
Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at here.